Frequently Asked Questions
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Our tarps are constructed from heavy-duty 18 oz PVC-coated polyester fabric designed for demanding flatbed applications. Depending on the product, they feature reinforced hems, durable polypropylene webbing, stainless-steel grommets, and multiple rows of D-rings for secure attachment.
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Choose your tarp according to the type and dimensions of the load you regularly haul. Lumber tarps provide longer drops for taller loads, steel tarps are designed for lower-profile loads, and coil tarps are shaped to cover steel or aluminum coils. Review the dimensions listed on each product page before ordering. If you need help, contact us before completing your purchase.
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Orders are picked up at Ball Warehouse, located at 5148 Railroad Ave, East Chicago, IN 46312. Pickup hours are Monday through Friday, from 9:00 a.m. to 2:30 p.m. Orders are generally available the next business day. Orders placed after 5:00 p.m. will be available after 12:00 p.m. the following business day.
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Please bring your order confirmation and a valid photo ID. If someone else is collecting the order, they must provide the customer’s name and order number. We recommend confirming that your vehicle has enough space to safely transport the complete order.
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Please bring your order confirmation and a valid photo ID. If someone else is collecting the order, they must provide the customer’s name and order number. We recommend confirming that your vehicle has enough space to safely transport the complete order.
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TARP HD currently fulfills online orders through customer pickup at Ball Warehouse in East Chicago, Indiana. Shipping is not presently available.
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Yes. Fleet pricing is available when purchasing six or more qualifying tarps. Eligible discounts are applied according to the product and quantity ordered. For assistance with a larger or mixed fleet order, contact our customer-service team before purchasing.
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For product questions, order assistance, or fleet-pricing inquiries, call (773) 395-1662 or email customerservice@tarphd.com. Warehouse staff should only be contacted for pickup-related questions.